Below is a list of frequently asked questions by our clients. However, if your concerns are not addressed please feel free to contact us.
Q. Do you make cakes for birthdays or corporate events?
A. Yes we do. We provide as much attention to detail as to all our other cakes. Cakes must be booked at least 1-2 months in advance and pricing starts at $1,000. For more information, please contact us.
Q. Do you do naughty cakes?
A. We do not provide services for adult-themed cakes.
Q. Can you make me a batman, Harry Potter…any other character cake??
A. We do not create licensed characters as it is an infringement of copyright laws. Which could be punishable by very hefty fines :(
Q. Do you accept credit cards?
A. Yes, we accept cash, interac and all major credit cards. Please note that we do not accept cheques.
Q. I am having my event outside and I think it will be hot that day. Will that be a problem?
A. It is not advisable that any of our cakes are placed at an outside venue in temperatures above 74 degrees or in direct sunlight for any period of time. If your event is at an outdoor venue, it is recommended that the cake is kept indoors and presented to your guests just before serving.
Q. What is your refund policy?
A. If you are unsatisfied with your order, please contact us within 24 hours of receiving it and please be prepared to return the uneaten goods that you are unsatisfied with.
Q: Does Temi Bakes have a store that I can pop into?
A: There is no storefront available at this time. All items are baked to order and we require appointments for consultations.